Expert AuPair uses the internet to solicit business, and to allow families and au pairs the opportunity to apply for and learn about the au pair programs offered by Expert AuPair. Information shared voluntarily online is protected in accordance with Federal and State laws and the policies detailed below.

This policy is effective May 25, 2007 and may be changed at any time by Expert AuPair. If this policy is changed, the new policy will be posted online and the effective date will be changed.

Consent

By using Expert AuPair’s site, you consent to the terms stated in this policy.

What information does Expert AuPair collect?

Expert AuPair collects information online and through other forms of communication such as fax, telephone and mail. Expert AuPair collects the following and other information, which collectively are described hereafter as "information collected". We collect this information because it is required for us to administer a J-1 exchange visitor as described by Federal Law in 22 CFR 62. All information is retained for at least three years, but not more than five years. Original documents submitted can not be returned.

1. We collect a large amount of information about prospective au pairs. All information is provided online or in forms by prospective au pairs and includes but is not limited to full name, date of birth, citizenship and passport information, address, email address, telephone number, academic history, disciplinary records (including police records), employment history, and medical history.

2. We keep results of psychometric testing conducted on prospective au pairs, and our representative's assessment of English proficiency.

3. We keep information about emergency contacts of prospective au pairs and prospective host families, including full name, address, email address and telephone numbers.

4. We keep information about prospective host families, including full names, dates of birth, citizenship and residence information, address, contact information, employment and earnings history. We keep evidence of employment and/or assets. We also keep information about the age of their children and any special needs that are declared by the host family. We keep information about our assessment of the suitability of their home for accommodating an au pair.

5. We keep information from references about prospective au pairs and families. These may include but are not limited to employment references.

6. We keep all information provided by mail, fax or phone which includes, but is not limited to, copies of diplomas, transcripts and other academic records.

Mailings using information collected

If you give us your information online, we may call you, email you or write to you given the contact method(s) you provided. This authorization applies to any branch of Expert Group International, Inc. (EGI), and to any company that is at least 51% controlled by EGI. We may give you information on programs other than the one to which you applied or are thinking of applying to. We occasionally will buy lists of names and contact information, or will assemble such lists by using public information including but not limited to information posted on the internet, and may use these lists to contact people.

To opt out of such mailings, you should email admin@expertaupair.com or send us a letter at:

Attn: Marketing Opt-out, Expert AuPair
2100 Dr. Martin Luther King Jr. Street North, Suite A
Saint Petersburg, FL 33704
United States of America.

Cookies and Similar Files

We never use cookies or similar files to track your use of other web sites. We place cookies on your hard drive for security purposes and to facilitate site navigation. Our cookies do not identify you as an individual.

If you do not accept cookies or similar file, your on-line activity will be disrupted and it will be impossible for you to order products on-line.

Information security

Information is collected from users on a secure site. Expert AuPair's database is password protected and all employees who are given access are trained on proper use of the database. Only Expert AuPair employees and representatives are permitted to access the data. Only Expert AuPair employees and representatives are authorized to access paper records, including fax transmissions.

What information does Expert AuPair not collect?

Expert AuPair does not keep your credit card information on file unless you submit it by mail or telephone.

Will Expert AuPair share information it collects?

Information collected is collected for the purpose of helping ensure compliance with State Department regulations, at 22 CFR 62. You can not opt out of our information sharing which is required by federal law.

Expert AuPair will release information collected to a third party only in the following circumstances:

1. We may release all information about a prospective au pair or a prospective family that has expressed interest in matching with that au pair to our overseas representatives, local representatives and regional representatives.

2. We report information about au pairs in the Student and Exchange Visitor Information System (SEVIS). We report at least as much information as is needed to comply with Federal Law. Examples of items we report are: personal information, arrival information, whether or not the au pair attended orientation in Orlando and started their placement with the host family, the termination of an employment contract, and violations of J-1 status.

3. We report information to the Department of State as required by Federal Law and by our designation application. Examples of items we report include crimes of moral turpitude. We submit an annual report to the Department of State including the following information:

• Summary of au pair Year End Survey results
• Summary of host family Year End Survey results
• Summary of grievances filed in year compiled on Complaint Summary Form
• Summary of situations that resulted in transfer
• A list of au pairs, host families, addresses, and names of Local and Regional Representatives
  

4. We will comply with a lawfully issued subpoena or judicial order; we may also disclose information if we have reason to believe that this release is necessary to comply with the law.

5. We will release medical records of an au pair to medical professionals if we reasonably believe that such information is essential for medical treatment of the au pair, provided such a release complies with relevant Federal and State laws.

6. We may release your name and billing address to a third party credit card accepting agency, who will securely accept any credit card payments.

7. We may provide information about successful transactions to third parties, to enable them to gauge the effectiveness of our advertising.

Marketing to children under 13

The Children's Online Privacy Protection Act protects children under the age of 13 from the online collection of personal information. We do not knowingly market to or solicit information from children under 13. While we collect information about a host family's children from the host family, all marketing is aimed at adult members of the household. The minimum age to participate as an au pair in the Expert AuPair program is 18.

Linking to other sites

We may provide links to other websites, including but not limited to CybersourceTM and BoldChatTM. We are not responsible for the privacy or security of these sites, including the accuracy, completeness, or suitability of their information. If you are asked to provide information to another site, you should read their privacy policy before consenting.

Adware

If advertisements "pop up" on your screen while you are visiting our site, your computer may have been infected with adware. Expert AuPair does not use adware, but may use pop ups to display terms and conditions of service.

How to change the information on file

If the information we have about you on file is wrong, please write to:

Expert AuPair
2100 Dr. Martin Luther King Jr. Street North, Suite A
Saint Petersburg, FL 33704
United States of America

How to Contact Us

To keep your information accurate and complete, or if you have any questions, comments or concerns about this Privacy Policy, please contact us at:

Expert AuPair
2100 Dr. Martin Luther King Jr. Street North, Suite A
Saint Petersburg, FL 33704
United States of America